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The value of kindness at work

Writer's picture: Silvia SuenSilvia Suen
"To slow down and to see the world through the eyes of a five-year-old child who knows unequivocally that there is one and only one definition of goodwill that creates real value in life and yeah, in business, too.."

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This quote from James Rhee's impactful Ted Talk on "The Value of Kindness at Work" deeply resonated with me. It shattered the misconception that kindness is merely about being nice or avoiding difficult decisions. Rhee emphasized that true kindness involves making tough choices and setting high standards, all while maintaining empathy as a leader.


During his talk, Rhee shared a compelling real-life example of how kindness can be practiced even in challenging business situations, leading to remarkable results. He demonstrated that kindness, or goodwill as he referred to it, can have a compounding effect, generating returns that help turn businesses around. This revelation highlighted the transformative power of kindness in both the workplace and beyond.


In our current era of unprecedented uncertainty, it is more important than ever to reflect on our choices and embrace kindness as a universal language. We have the opportunity to show compassion, understanding, and support to one another, fostering unity and resilience.


Let us maintain hope that kindness will serve as our guiding light, helping us navigate these challenging times. By embodying genuine kindness and making empathetic decisions, we have the power to create a positive impact on individuals, teams, and organizations alike.


Together, let's champion the value of kindness and shape a brighter future.



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